Your satisfaction is our goal.
Whimsical Wares was established with the discerning shopper in mind, and customer satisfaction is very important to us. We want you to be satisfied with the purchases you make, from the online selection to the shipping and handling.

Shipping
Whimsical Wares provides shipping to the Continental U.S. only.

Our orders will be shipped to you via the U.S. Postal Service or United Parcel Service. The majority of our orders will be sent Ground Delivery unless otherwise requested. Most in-stock items will arrive at your doorstep 5-8 business days after receipt of your order. All USPS and UPS shipping occurs Monday-Friday. Contact us about 2-day Select service for rush orders.

Questions? Please feel free to contact us for more information.

Order Total Shipping Charge
      Up to $25       $5.95
      $25.01 to $50       $8.95
      $50.01 to $75       $10.95
      $75.01 to $100.00       $12.95
      $100.01 to $150.00       $15.95
      $150.01 to $200.00       $18.95
      $200.01 & Over       $21.95

All Orders
All orders must be placed by phone or email (see contact info below). We will contact you to obtain your MasterCard or Visa information.
      Debbie: 770-598-9227
      dshuping@whimsicalwaresonline.com

     Helaine: 404-819-8088
     dshuping@whimsicawaresonline.com

Atlanta area customers, call us to order and arrange for pick up, if desired.

Delivery to P.O. Boxes
P.O. boxes will not accept delivery of packages. You must provide a ship to address that can accept packages delivery.

Returns Policy
Whimsical Wares wants you to be completely satisfied with your purchases. If within 30 days of receipt you are not positively satisfied, you may return it for a full refund. The full cost will be refunded, EXCLUDING any shipping and handling. Your refund will be in the form of a PayPal transaction.

Whimsical Wares will gladly accept the return of new and unused merchandise with any original packaging EXCLUDING personalized items. NO RETURNS OF PERSONALIZED/MONOGRAMMED ITEMS ARE ALLOWED UNLESS THERE IS A DEFECT. Please notify Whimsical Wares that an allowable return will be made and a Return Authorization Number will be given. Be sure to enclose your completed Easy Return Form with your package (with RA # thereon) and insure the package for the full purchase price. The form may be found in all packages shipped by Whimsical Wares or you can download and print your own copy. Please send the package via your carrier of choice to:

Whimsical Wares Online
Attn: Returns
626 Belmont Crest Drive
Marietta, GA 30067

Returns are processed within 5 business days of receipt of the merchandise.

Privacy Policy
At Whimsical Wares, we respect our customers and understand that there are concerns about privacy. We value your business and your trust. If you have any questions or concerns, you can email us or contact us by phone at 770-598-9227 or 404-819-8088.

During the course of doing business with you, we collect your name, address, and phone number. Your credit card information  is collected by PayPal and is secure. We do not have access to that credit card information. We may also gather information on any persons receiving a gift from customers.

When you request to be on our mailing list, we will collect the appropriate contact information. If you wish to unsubscribe from our email distribution list please contact us and you will be removed. Whimsical Wares will never sell, rent, trade, or share any of your personal information to any other entity. We are serious about protecting your personal information.